Connoisseur Travel Collection

Privacy Policy

Connoisseur Travel is committed to respecting and protecting your privacy. This privacy policy applies to each Connoisseur website, event, app and other service (each, a “Service”) that refers or links to this privacy policy.

About This Privacy Policy 

Connoisseur Travel is committed to respecting and protecting your privacy. This privacy policy applies to each Connoisseur website, event, app and other service (each, a “Service”) that refers or links to this privacy policy. This privacy policy may be supplemented by additional privacy statements, terms or notices provided to you. The Connoisseur Travel company that owns or administers the Service, as identified therein, is the primary controller of your personal information provided to, or collected by or for, the Service. 

Information We Collect 

We collect information about you in three ways: (1) from your input through our web forms and other mechanisms, (2) from third-party sources, and (3) through automated technologies. 

Data You Provide To Us 

The types of personal information that we collect directly from you depends on how you interact with us and the Service and may include: 

Data From Other Sources 

We also may obtain personal information about you from our group companies and from other third parties, including: 

Data From Service Use 

Our Service may automatically collect information about how you and your device interact with the Service, including: 

We collect this data through our servers and the use of cookies and other technologies. You can control cookies through your browser’s settings and other tools. However, if you block certain cookies, you may not be able to register, login, or access certain parts or make full use of the Service. For more details, visit the cookie notice of the Service. 

How We Use Your Information 

Depending on how you interact with us and the Service, we use your personal information to: 

Sharing of Your Information 

Our Service Providers 

Depending on the Service provided, we share personal information with: 

to process the information as necessary to provide the Service, complete a transaction or fulfill your request or otherwise on our behalf based on our instructions and in compliance with this privacy policy and any other appropriate confidentiality and security measures. 

Your Choices 

We share your personal information with our affiliates and with exhibitors, sponsors, media partners, joint venture partners and other third parties, including entities for which we are acting as an agent, licensee or event manager, that wish to send you information about their products and services that may be of interest to you, as determined by your choices in managing your communications preferences and other settings. 

The Service may let you post and share personal information, comments, materials and other content. Any such contributions you disclose publicly may be collected and used by others, may be indexed by search engines, and might not be able to be removed. Please be careful when disclosing personal information in these public areas. 

Legal Reasons 

We will disclose your personal information if we have a good faith belief that such disclosure is necessary to: 

and as part of a corporate transaction, such as a transfer of assets or an acquisition by or merger with another company. 

Your Communications Preferences 

You can customize and manage your communications preferences and other settings when you register with the Service, by updating your account features and preferences, by using the ‘opt-out’ or unsubscribe mechanism or other means provided within the communications that you receive, or by contacting us. We reserve the right to notify you of changes or updates to the Service whenever necessary. 

Accessing and Updating Your Information 

Your Account 

The Service may allow registered users to directly access and review their account information and make corrections or updates at any time. Keeping such information up to date is solely the responsibility of the user. Registered users may also close their account directly through the Service or by contacting the Service’s customer support. 

Your Rights 

You may have the right under European and certain other privacy and data protection laws, as applicable, to request free of charge: 

If you wish to exercise any of these rights, please contact us through the contact address provided below. We will respond to your request consistent with applicable laws. To protect your privacy and security, we may require you to verify your identity. 

Data Retention 

We retain your personal information for as long as necessary to provide the Service and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements. 

Children’s Privacy 

We do not knowingly collect information from children under the age of 13 or target the Service to children under 13. 

Data Security 

We take precautions to safeguard your personal information against loss, theft and misuse and unauthorized access, disclosure, alteration and destruction through the use of appropriate technical and organizational measures. 

Locations of Processing 

Your personal information may be stored and processed in your region or another country where Connoisseur Travel affiliates and their service providers maintain servers and facilities, including Australia, Austria, France, Germany, India, Italy, Japan, Korea, the Philippines, Singapore, the United Kingdom and the United States. We take steps, including through contracts, intended to ensure that the information continues to be protected wherever it is located in a manner consistent with the standards of protection required under applicable law. 

Where personal information is transferred from the European Economic Area (“EEA”) or Switzerland to a country that has not received an adequacy decision by the European Commission, we rely on appropriate safeguards, such as the European Commission-approved Standard Contractual Clauses and EU-U.S. and Swiss-U.S. Privacy Shield Frameworks, to transfer the data. 

Grounds for Processing 

When we collect from you any personal information within the scope of European data protection laws, we do so: 

Where we rely on your consent to process personal information, you have the right to withdraw your consent at any time, and where we rely on legitimate interests, you may have the right to object to our processing. 


We will update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. If we make any material changes, we will provide notice through the Service or by other means. 


If you have any questions, comments, complaints or requests concerning this privacy policy or our processing of your information, please contact: Data Protection Officer,  Connoisseur Travel, Amsterdam The Netherlands.  You also may lodge a complaint with the data protection authority in the applicable jurisdiction.  The data protection representative for our businesses that are processing personal data within the scope of European data protection laws and located outside of the EEA and Switzerland is Connoisseur Travel Limited. You can contact the data protection officer of Connoisseur Travel  through the contact details provided above.